What is the role of a medical assistant in patient advocacy?

The role of a medical assistant in patient advocacy is centered around supporting and representing patient interests. This involves actively listening to patients, understanding their needs, and ensuring that their voices are heard within the healthcare system. Medical assistants often serve as a bridge between patients and healthcare providers, helping to communicate patient concerns and preferences effectively. Additionally, they may assist patients in navigating the complexities of healthcare, such as scheduling appointments or understanding treatment options, thereby enhancing the patient's overall experience and engagement in their own care. By focusing on advocacy, medical assistants contribute to the promotion of patient rights and facilitate better healthcare outcomes.